PRIVACY POLICY

Last Updated: September 13, 2026

Welcome to Pixora Store (“we,” “us,” “our,” or “Pixora Store”). We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website:

https://pixorastore.com/

By using our website or purchasing our digital products, you agree to the practices described in this Privacy Policy.


1. INFORMATION WE COLLECT

When you visit our website, place an order, or contact us, we may collect certain information, including:

Personal Information

Depending on how you use our website, we may collect:

  • Full name
  • Email address
  • Mobile/phone number
  • Billing information
  • Payment-related information
  • Order and purchase details
  • Information you provide when contacting customer support

Technical Information

We may automatically collect certain information such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Website usage information
  • Date and time of visits
  • Referral/source information

We collect this information primarily to operate, secure, and improve our website.


2. HOW WE USE YOUR INFORMATION

We may use your information to:

  • Process and confirm your orders
  • Provide access to purchased digital products
  • Send download links or purchase-related information
  • Respond to customer support requests
  • Communicate with you regarding your order
  • Process payments through our payment service providers
  • Prevent fraud and unauthorized transactions
  • Improve our website, products, and services
  • Maintain website security
  • Send promotional emails or offers where permitted and applicable
  • Comply with legal and regulatory requirements

We aim to collect and use personal information only for legitimate and relevant purposes.


3. DIGITAL PRODUCT DELIVERY

Pixora Store primarily sells digital products, including downloadable PDFs, printable worksheets, educational resources, templates, and other digital files.

To deliver your purchase, we may need to use your email address and/or other contact information.

After a successful purchase, you may receive:

  • Order confirmation
  • Download/access link
  • Product delivery information
  • Customer support communication

We do not need your physical address to deliver a purely digital product unless it is required for billing, payment, fraud prevention, legal, or other legitimate purposes.


4. PAYMENT INFORMATION

Payments may be processed through third-party payment gateways or payment service providers.

Pixora Store does not intentionally store your complete debit card, credit card, UPI PIN, CVV, or banking passwords on our own servers.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

You should review the privacy policy of the payment provider used during checkout.


5. COOKIES

Our website may use cookies and similar technologies.

Cookies may help us:

  • Keep the website functioning properly
  • Remember certain preferences
  • Understand website usage
  • Improve website performance
  • Measure advertising and marketing performance
  • Provide a better user experience

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.


6. THIRD-PARTY SERVICES

We may use trusted third-party services to operate our business, such as:

  • Payment gateways
  • Website hosting providers
  • Email delivery services
  • Analytics services
  • Advertising platforms
  • Customer support tools
  • Digital product delivery platforms

These third parties may process information necessary to provide their services.

We expect service providers handling personal information on our behalf to use appropriate safeguards and process information only for legitimate purposes.


7. ADVERTISING AND MARKETING

We may use advertising and analytics platforms to understand how visitors interact with our website and to measure the effectiveness of our advertisements.

These platforms may use cookies, pixels, or similar technologies.

Where applicable, you may be able to manage advertising preferences through the relevant platform or your device/browser settings.


8. EMAIL COMMUNICATION

We may use your email address to send:

  • Order confirmations
  • Download/access information
  • Important information regarding your purchase
  • Customer support responses
  • Updates relating to our services
  • Promotional offers, where permitted

You may opt out of promotional emails by using the unsubscribe option included in the email or by contacting us.

Please note that transactional emails related to purchases or customer service may still be sent when necessary.


9. DATA SECURITY

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.


10. HOW LONG WE KEEP YOUR INFORMATION

We retain personal information only for as long as reasonably necessary for purposes such as:

  • Providing our products and services
  • Maintaining purchase and transaction records
  • Providing customer support
  • Resolving disputes
  • Preventing fraud
  • Complying with legal, tax, accounting, or regulatory requirements

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.


11. YOUR PRIVACY RIGHTS

Depending on applicable law, you may have rights relating to your personal information, including rights to:

  • Request information about personal data we process about you
  • Request correction of inaccurate information
  • Request deletion of personal information where legally applicable
  • Withdraw consent where processing is based on consent
  • Raise a complaint regarding the processing of your personal information
  • Request information about how your personal data is being used

The DPDP framework provides for consent withdrawal and other data-principal rights, subject to applicable conditions and legal requirements.

To exercise a privacy-related right, contact us using the details below.


12. CHILDREN’S PRIVACY

Our website may offer educational products intended for children, but our website and purchasing process are intended to be used by parents, guardians, teachers, or other adults.

We do not knowingly seek to collect unnecessary personal information directly from children.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.


13. THIRD-PARTY LINKS

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, security, or content of those third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.


14. DATA SHARING

We do not sell your personal information as a standalone product.

We may share necessary information with trusted service providers when required to:

  • Process payments
  • Deliver digital products
  • Operate our website
  • Provide customer support
  • Send necessary communications
  • Analyze website performance
  • Prevent fraud or abuse
  • Comply with legal obligations

We only intend to share information that is reasonably necessary for the relevant purpose.


15. LEGAL REQUIREMENTS

We may disclose personal information where we reasonably believe disclosure is necessary to:

  • Comply with applicable law
  • Respond to lawful requests
  • Protect our rights or property
  • Prevent fraud or illegal activity
  • Protect the safety of users or others
  • Enforce our Terms & Conditions

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in:

  • Our services
  • Website functionality
  • Business practices
  • Technology
  • Applicable laws or regulations

Any updated Privacy Policy will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically.


 


17. GOVERNING LAW

This Privacy Policy shall be interpreted in accordance with the applicable laws of India, subject to any mandatory rights and protections available to consumers and data principals under applicable law.