TERMS AND CONDITIONS

Last Updated: September 13, 2026

Welcome to Pixora Store (“Pixora Store”, “we”, “us”, “our”). These Terms & Conditions govern your access to and use of https://pixorastore.com/ and your purchase and use of our digital products.

By accessing our website or purchasing any product from us, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or purchase our products.

1. About Our Products

Pixora Store offers digital products, including but not limited to:

  • Printable PDF activity books
  • Educational worksheets
  • Kids’ learning resources
  • Digital bundles
  • Templates
  • E-books
  • Other downloadable digital resources

All products are delivered in digital format unless specifically stated otherwise on the product page.

There is generally no physical product or physical shipping associated with our digital products.

2. Digital Product Delivery

After successful payment, you may receive access to your purchased digital product through a download link, email, account area, or another digital delivery method provided by Pixora Store.

You are responsible for providing a correct and accessible email address and other required information during checkout.

If you do not receive your product after completing payment, please contact us using the contact details provided on our website.

We will make reasonable efforts to assist you with legitimate delivery or access issues.

3. Instant Download

Where a product is advertised as an “Instant Download”, access is intended to be provided electronically after successful payment and processing.

Download availability may occasionally be affected by technical issues, payment verification, maintenance, or circumstances outside our reasonable control.

4. Product Description

We make reasonable efforts to describe our products accurately, including their contents, features, format, age range, number of activities, and other relevant information.

Please carefully read the product description before purchasing.

Digital products may vary in design, layout, illustrations, file organization, or formatting from promotional images used on the website, provided that the essential advertised product is supplied.

5. Pricing and Offers

All prices displayed on the website are subject to change without prior notice.

Any promotional price, discount, bundle offer, or special offer is subject to the terms stated with that offer.

Where a discounted price or “original price” is displayed, the pricing information should be interpreted according to the applicable laws and regulations.

Pixora Store reserves the right to correct pricing or listing errors. If an obvious pricing error affects an order, we may contact the customer before fulfilling the order.

6. Payments

Payments may be processed through third-party payment providers.

By completing a purchase, you confirm that the payment information provided by you is accurate and that you are authorized to use the selected payment method.

Pixora Store does not intentionally store complete payment card details unless specifically stated in our applicable privacy documentation.

7. Refund and Cancellation Policy

Because our products are digital products that may be accessed or downloaded immediately, purchases may generally be non-refundable once digital access or download has been provided, subject to applicable law.

However, if:

  • You were charged but did not receive access;
  • The download link is not working;
  • The files are technically defective or corrupted; or
  • You received an incorrect product,

please contact us as soon as possible so that we can investigate and, where appropriate, provide a replacement, corrected file, access restoration, or other suitable resolution.

Nothing in this section is intended to exclude or restrict any consumer rights or remedies that cannot legally be excluded.

8. Personal Use Licence

Unless expressly stated otherwise, products purchased from Pixora Store are licensed to the individual purchaser for personal use only.

You may:

  • Download the purchased files;
  • Save the files on your personal devices;
  • Print the materials for your personal or household use;
  • Use the materials for your own child’s educational activities.

You may not:

  • Resell the digital files;
  • Redistribute the files;
  • Share download links publicly;
  • Upload the files to websites, Telegram groups, WhatsApp groups, Facebook groups, Google Drive, or other file-sharing platforms;
  • Give the files away as a free or paid product;
  • Claim the content as your own;
  • Modify and resell the content;
  • Use the files to create a competing digital product.

Any unauthorized redistribution or resale may result in termination of access and may lead to further legal action where appropriate.

9. Intellectual Property

All original content available through Pixora Store, including but not limited to:

  • Text
  • Graphics
  • Illustrations
  • Designs
  • Product covers
  • Worksheets
  • Logos
  • Website content
  • Branding
  • Digital files

is owned by or licensed to Pixora Store and is protected by applicable intellectual property laws.

Purchasing a digital product does not transfer ownership of the intellectual property to the customer.

You receive a limited licence to use the purchased product according to these Terms & Conditions.

10. Copyright Infringement

If you believe that any material available on Pixora Store infringes your copyright or intellectual property rights, please contact us with sufficient information to identify the material and your rights in that material.

We will review legitimate infringement complaints and take appropriate action where required.

11. Website Use

You agree not to:

  • Use the website for unlawful purposes;
  • Attempt to gain unauthorized access to our website or systems;
  • Interfere with website functionality;
  • Copy or reproduce website content without permission;
  • Use automated methods to abuse, scrape, or disrupt the website;
  • Attempt to bypass security or download restrictions.

We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.

12. Third-Party Services

Pixora Store may use third-party services for payment processing, website hosting, email delivery, analytics, advertising, or digital product delivery.

Your use of such services may also be subject to the relevant third party’s terms and privacy policies.

Pixora Store is not responsible for temporary failures caused by third-party services outside our reasonable control.

13. Educational Disclaimer

Our educational products are designed to provide fun and supplementary learning activities.

They are not a substitute for professional educational, medical, psychological, therapeutic, or other specialized advice.

Results from using educational materials may vary depending on the child’s age, ability, consistency, and individual learning needs.

14. Availability of Website

We aim to keep our website and digital products available and functional, but we do not guarantee uninterrupted or error-free availability at all times.

The website may occasionally be unavailable because of:

  • Maintenance;
  • Technical problems;
  • Hosting issues;
  • Internet or network failures;
  • Security issues;
  • Events beyond our reasonable control.

15. Limitation of Liability

To the extent permitted by applicable law, Pixora Store shall not be liable for indirect, incidental, special, or consequential losses arising from the use or inability to use our website or digital products.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

16. Privacy

Your use of Pixora Store is also subject to our Privacy Policy, which explains how we collect, use, store, and process personal information.

We encourage you to read our Privacy Policy before making a purchase.

17. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our products, services, business practices, or applicable laws.

The updated version will be published on this page with a revised “Last Updated” date.

Your continued use of the website after an update constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India, subject to applicable consumer protection laws and the jurisdictional rules applicable to the transaction.

Nothing in these Terms is intended to take away any mandatory consumer rights available to you under applicable law.

19. Grievance Redressal

If you have a complaint, question, or issue relating to a purchase or our website, please contact us using the official contact details provided on Pixora Store.

We will make reasonable efforts to acknowledge and resolve legitimate customer complaints within the applicable timeframes required by law.

Grievance Officer / Customer Support:
Name: Azhar Ali
Email: pixorastoresupport@gmail.com
Address: Varanasi Uttar Pradesh

Indian e-commerce rules include requirements around grievance redressal, and the Department of Consumer Affairs has specifically highlighted the importance of a grievance mechanism for e-commerce entities.